Last updated: 11/25/2025

Golden Heart Magnets (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your information when you visit or make a purchase from our website (goldenheartmagnets.com), which is built on WordPress and WooCommerce.

By using our site, you consent to the practices described in this policy.

Who we are

Golden Heart Magnets is a small business specializing in custom photo magnets. Our website address is: https://goldenheartmagnets.com.

Information We Collect

We collect information you provide voluntarily, as well as information automatically collected through our website and WooCommerce.

• Personal Information
  • Name
  • Email address
  • Billing and shipping addresses
  • Payment details (processed securely by third-party payment gateways; we do not store full credit card numbers)
• Uploaded Photos
  • JPEG images uploaded for custom magnets
  • Used only to create your order
  • Stored securely and never publicly displayed unless you provide explicit permission for social media sharing
• Contact Form Submissions
  • Name, email, and message contents
  • Used only to respond to inquiries or provide customer support
• Automatically Collected Information
  • IP address
  • Browser type and device information
  • Cookies for login, cart, and checkout functionality

How We Use Your Information

We use your information to:

• Process and fulfill orders
• Create custom magnets using uploaded photos
• Collect taxes and calculate shipping
• Respond to inquiries submitted through our contact form
• Share photos or videos of the magnet-making process only if you give explicit permission
• Improve site performance and user experience
• Prevent fraud and comply with legal obligations

Media / Uploaded Photos

Customers may upload JPEG images for the purpose of creating custom magnets. These uploaded photos are never published publicly on our website. Only photographs or videos of the final magnet, or the magnet making process, may be shared on our website or social media – and only if you give explicit permission.

While JPEG files can contain embedded location data (EXIF GPS), this information remains private because your uploaded images are stored securely and never visible to other visitors. If you prefer, you may remove EXIF data before uploading.

Cookies

Our website uses cookies to support basic functionality, including account login, shopping cart features, and site performance:

• Login cookies: Temporary cookies determine if your browser accepts cookies and save login information and display preferences. Cookies are removed upon logout.
• WooCommerce/cart cookies: Track cart contents and ensure the checkout process functions properly. These cookies do not store personal information.

You can disable cookies in your browser, but some features may not function correctly.

Payments / WooCommerce Payments

Payments are securely processed via WooCommerce payment gateways such as Stripe or PayPal.

• We do not store full credit card numbers.
• We receive limited billing information necessary to process the order.
• Payment data is handled according to the payment provider’s privacy and security policies.

WooCommerce Tax

We collect taxes as required by law based on your billing and shipping address. Tax data is used only for compliance and accounting purposes.

WooCommerce Shipping

We collect your shipping address to fulfil your order. Shipping information is shared only with our carriers (USPS, UPS, etc.) necessary to deliver your order. Shipping data is never used for marketing purposes.

Contact Form

Information submitted via the contact forms (name, email, message, etc) is used solely to respond to inquiries or provide support. It is not used for marketing unless you explicitly opt-in.

Data Retention and Security

We retain information as follows:

• Order information: 7-10 years for tax and accounting compliance
• Uploaded photos: Up to 1 year after order completion unless you request deletion
• Contact form submissions: Until inquiry is resolved, unless required for legal purposes
• User accounts: Until you delete your account or request removal

We implement reasonable technical and organizational measures to protect your information, including HTTPS encryption and secure storage.

User Rights

You have the right to:

• Request access to your personal information
• Correct or update inaccurate information
• Request deletion of your data or uploaded photos
• Withdraw consent for social media sharing
• Opt out of marketing emails
• Request a copy of any stored information

To exercise your rights, email us at contact@goldenheartmagnets.com.

Children’s Privacy

Our website is not intended for children under 13, and we do not knowingly collect personal information from children without parental consent.

Parents or guardians may upload photos of their children to create custom magnets. Any such photos will be used solely to fulfill the order and will only be shared on our website or social media if the parent or guardian provides explicit permission.

Updates to This Policy

We may update this Privacy Policy from time to time. The revised version will include a new “Last Updated” date. By continuing to use our website after updates are posted, you agree to be bound by the revised terms.

Contact Us

For questions about this Privacy Policy or your personal information:

Golden Heart Magnets

Email: contact@goldenheartmagnets.com